Careers

Hey! Welcome to Xinja careers. Please read this first emoji pink

 

Xinja’s 10 Golden Rules

  1. No dickheads… However good they may be. No dress code, but sometimes you need to look smart :-). No power trips because of a hierarchy. Intellect, customer experience and implementation is all that matters.
  2. Everything is in the cloud.
  3. We use real-time data to evaluate our business and we reward staff on a quarterly basis with an entirely discretionary profit share. No one gets a share of the profit if our investors aren’t making money and our customers aren’t happy.
  4. We are here to make money, that’s why we exist, and we don’t screw people over to do it. We don’t lie to our clients in person or in marketing. We don’t engage in immoral lending; if our grandmother would think it was wrong, then it is. We aim to make lots of money ethically and we are proud of it.
  5. No one is entitled to work at Xinja. It is a huge honour to represent people’s hopes of a new bank and we earn that honour every day.
  6. We look after our people bloody well. We stand by them if they are in genuine need.
  7. We are truthful and direct with each other. Everyone says what they think in a robust, challenging, edgy environment. That means we won’t be the right place for everyone to work, and that’s ok.
  8. We only hire people better than us. We never, ever settle because we need a body. We do psychometric testing to get the best people, every time.
  9. About half our team, executive and board will be female, if they aren’t we aren’t recruiting the best people. We actively seek all types of diversity combined with brilliance.
  10. If you discriminate against someone because of who they love/sleep with, you’re a dickhead… Please see rule 1.

We are building a brand new digital mobile bank, entirely around customers’ needs and their interests. If you’re hungry to work with a highly innovative, agile team to do something that’s far from predictable, using the best principles of human centred design, we want to hear from you. We will need people from strategic, engineering/development, UI design, app development, data science, IT, financial services and digital marketing backgrounds. Check out the roles below or email [email protected] we’ll drop you a line when a relevant role comes up.

Current Opportunities

Chief Operating Officer

The Chief Operating Officer (COO) is responsible for operationalising and implementing Xinja’s Business Plan. This role is responsible for reviewing and launching products that meet the objectives of the Business Plan while being compliant at all times. We expect the highest ethical standards, and have zero tolerance for deliberate compliance or ethical breaches.

View the job description here.

Also, check out info on our the recruitment process!

Customer Engagement/Service Manager

As Xinja’s Customer Engagement Manager this role has responsibility for our human touch with our customers through the channels Chat, Voice, email and Video As such it is responsible for the governance of all these customer communication channels 

This role also owns and shapes Xinja’s relationships with its customers by ensuring a consistent and high quality customer experience across all products, business units and service teams.

View the job description here.

Also, check out info on our the recruitment process!

Android Engineer

We’re looking for a passionate technologist with cutting edge skills to work with a team of similarly skilled engineers to deliver modern, innovative software solutions.

You’ll report to the Mobile Platform Lead and play a role of an Android  engineer responsible for contributing to the success of the team’s software delivery through careful and considered execution, and consultation with other software engineers and stakeholders.

View the job description here.

Also, check out info on our the recruitment process!

Mobile iOS Engineer

We’re looking for a passionate technologist with cutting edge skills to work with a team of similarly skilled engineers to deliver modern, innovative software solutions.

You’ll report to the Mobile Platform Lead and play a role of an IOS engineer responsible for contributing to the success of the team’s software delivery through careful and considered execution, and consultation with other software engineers and stakeholders.

View the job description here.

Also, check out info on our the recruitment process!

Fraud Analyst

We need a cracking Fraud Analyst to help us to protect our customers as we continue to scale at pace. We’re looking for someone with 5 years of experience working in a financial crime / payment fraud monitoring role. You’ll report directly to Xinja’s Director of Payments and play a role in protecting our customers from the bad guys.

View the job description here.

Also, check out info on our the recruitment process!

Content & Community Manager

We need a cracking community and content manager to help us engage customers and potential customers and drive customer advocacy to help us grow rapidly. We’re looking for someone special from a marketing/comms background to work in the marketing team, with at least 2 years experience (agency and/or client side).

 

View the job description here.

Also, check out info on our the recruitment process!

Compliance Manager

We’re looking for a superstar Compliance Manager to help us build an amazing team of experienced compliance professionals that work ‘hand in glove’ with the business as we scale at pace. You will be a compliance expert with strong regulatory knowledge, particularly in relation to ASIC requirements.
You’ll report directly to the Chief Compliance Officer (CCO) and will play an active role in the effective identification and management of compliance risk.

 

View the job description here.

Also, check out info on our the recruitment process!

Customer Advocate Part Time

We’re seeking passionate part time customer advocates that are driven to help people improve their financial wellbeing and prepare for their future. You may have also worked in a contact centre or financial services environment previously (although not essential). You will know and love the Xinja App inside out and communicate with customers via chat/messenger.

 

View the job description here – and to apply email [email protected]

Also, check out info on our the recruitment process!

Customer Advocate Full Time

We’re seeking passionate full time customer advocates that are driven to help people improve their financial wellbeing and prepare for their future. You may have also worked in a contact centre or financial services environment previously (although not essential). You will know and love the Xinja App inside out and communicate with customers via chat/messenger.

View the job description here – and to apply email [email protected]

Also, check out info on our the recruitment process!

 
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